FAQ
Frequently Asked Questions
Below are answers to some of the questions that we’re frequently asked about the website. If you can’t find what you’re looking for here, please contact us on enquiriesATnewmatilda.com
Q. How much does it cost to become a financial supporter of New Matilda?
Our Stalwart supporter package costs $7.34 per month, which works out to around $88 a year. Bargain!
Other rates are as follows: Concession $4.60 per month ($55 per year). Keen Supporter $13.75 per month ($165 per year). Organisation $27.50 per month ($330 per year). Big Love $83.33 per month ($1000 per year).
Q. Why should I become a financial supporter of the site?
A. There’s never been a more important time for independent media in Australia. With shrinking media diversity on the one hand and a transformation of media delivery on the other, there are fewer and fewer outlets publishing well researched analysis and independent-minded journalism like that found at New Matilda.
This kind of journalism doesn’t come for free. We’re asking readers to recognise the value of independent media and become financial supporters of the site. You’ll be supporting the editors and journalists who make New Matilda happen - and helping to provide new perspectives on the big stories of the moment, as well as breaking new ones.
Q. How do I become a financial supporter?
A. To become a financial supporter of New Matilda, click here. NM supporters sign up to monthly direct debits through PayPal.
If you’ve got any questions about becoming a New Matilda supporter or any problems with the payment system, please contact us on enquiriesATnewmatilda.com.
Q. Can I donate any other way?
A. The other option is to send us a cheque made out to Cordell Media and sent to PO Box 492 Paddington NSW 2021, or transfer money directly into our account (Acc name: Cordell Media, BSB: 062033 Acc No:1044 8257) although supporters who donate this way will not be automatically registered with the site as paid supporters. If you chose to pay using one of these options, please let us know, along with your full name, postal address and preferred email by emailing us at enquiriesATnewmatilda.com, and we will update your account as soon as possible.
Q. I am a financial supporter and I want to stop my recurring monthly payments. How do I do that?
A. To unsubscribe from your recurring payments you will first need to log in to your PayPal account. Once you are logged in, navigate to My Account -> Profile (heading) -> My Money -> My
preapproved payments, click on "Update". Click on Cordell Media Pty Ltd, then Cancel.
PLEASE NOTE: Unsubscribing from the New Matilda email digest will NOT unsubscribe you from your recurring PayPal payment. This can be done via PayPal only.
Q. I am a financial supporter and I want to increase/decrease my recurring monthly payments. How do I do that?
A. There is no direct way to do this (yet!). You will need to cancel the payment through PayPal and then resubscribe at the new rate.
Step 1 - Unsubscribe from your current recurring payment by logging in to your PayPal account. Once you are logged in, navigate to My Account -> Profile (heading) -> My Money -> My preapproved payments ("Update"). Click on Cordell Media Pty Ltd, then Cancel.
Step 2 - Log in to New Matilda and click on Fund New Matilda. Then click on the icon below the rate that you wish to resubscribe. This will take you back in to PayPal to restart at the new rate.
Q. Does New Matilda collect or store financial information?
A. No. All payments are made through PayPal and are subject to PayPal’s privacy provisions. Please read our Terms and Conditions here.
Q. Even if I’m not a supporter, do I need to register to access articles on New Matilda?
A. No, but we encourage readers to do so. Registering as a user allows you to comment on New Matilda articles and is the best way to stay up to date with new stories on the site. You’ll receive a bi-weekly email digest of our latest stories. We hope that if you like what you read, you’ll give some thought to becoming a financial supporter of the site.
Register here.
Q. Does newmatilda.com have a comments policy?
A. Yes. We welcome comments of all kinds - supportive, dissenting, critical or otherwise. However, we reserve the right to delete or edit comments that:
Are defamatory, abusive or offensive
Promote hate of any kind
Attack the writer not the argument
Are blatantly off-topic
Do not contribute to the discussion
Mislead through impersonation
Don’t make sense
Repeat offenders will be blocked from using the comments function on the site.
We ask readers to comment responsibly. If you see a comment that violates our comments policy, please let us know on enquiriesATnewmatilda.com.
Q. How does email notification work?
A. All registered users and financial supporters receive a bi-weekly email digest with links to our most recent stories. You can unsubscribe from the email digest by clicking the Unsubscribe link at the end of each email.
If you post a comment on a New Matilda article, you can select Autosubscribe to keep you up to date with responses to your comment by email.
You can change your subscription settings or unsubscribe, by editing your subscription in your Account Preferences when you are logged in.
Q. Can I change my username, email address, password or contact details?
A. Yes. You can update your user account details at any time by logging into the site. Sign in here or via the link in the top right hand corner of the homepage. When you’re logged in, select Preferences, change your settings and hit Submit.
Q. What do I do if I’ve forgotten my password or my username?
A. Click on Sign In (here) and request a new password with your registered email account. (Your registered email account is the one we send the NM email digest to.) A new password will be sent to your registered email account. Log in to the site with the new password and update your password or username by selecting Edit > Account settings.
Q. Why does New Matilda feature a newsfeed from Al Jazeera?
A. The Al Jazeera newsfeed has a non-western focus and for this reason carries stories that lots of Australians might not encounter on other local sites It’s a global news service, with a particular focus on non-western countries, featuring stories from South Asia, the Middle East, Africa and South East Asia which are not always picked up by western wire services. Considering all other Australian news services (except SBS) have a western focus, we think Al Jazeera brings important balance to the Australian mediascape.
Q. How do I search for my favourite author, topic or article?
A. Each page on the site includes a Search field. Enter a contributor’s name, subject, topic or article title for a list of search results. By selecting Search > Advanced search, you can nominate specific words or phrases as well as topic categories or file types such as Images or Standard Articles.
By clicking an author’s bio at the right hand side of any New Matilda story, you will be able to access their entire New Matilda archive.
Q. Does New Matilda publish unsolicited contributions?
A. Yes. We regularly publish unsolicited articles and we welcome contact from new writers. Please refer to the Contribute page here.
Q. I have a tip for a story. Can I contact New Matilda?
A. Yes. If you’ve got information about a story that you think New Matilda should cover, send an email to enquiriesATnewmatilda.com.
Q. Does New Matilda protect sources?
A. Yes.
Q. How do I advertise on New Matilda?
A. There’s preliminary information about advertising on New Matilda on this page. Contact us on enquiriesATnewmatilda.com for more.
Q. What makes New Matilda ‘independent’?
A. New Matilda is owned by Cordell Media Pty Ltd, which is non-aligned and has no formal association with any political party or major media organisation, including financial support or funding.
Read New Matilda’s Terms & Conditions
Read New Matilda’s Privacy Policy
New Matilda is a trading name of Cordell Media Pty Ltd.
